What Your Answers Are Actually Telling You

If you made it through the questions, you probably noticed something.

I didn’t ask whether your agent held enough open houses.

I didn’t ask whether there were cookies at the open house.

And I don’t think the answer is automatically that you needed more social media, more video, a premium listing product or another month sitting on the market.

I’m trying to figure out where buyers stopped moving forward.

That’s the key.

A buyer can see your listing, click it, save it, schedule a showing, walk through the house, come back for a second showing, make an offer, go under contract and eventually close.

Your house made it somewhere along that path.

Where it stopped gives us our starting point.

Did Your House Get a Fair Shot From the Beginning?

The first questions I asked were about your launch.

That’s intentional.

Before I interpret the number of showings you received, I want to know whether we actually gave buyers a good opportunity to respond.

Why I Want a Thursday Launch

For my listings, Thursday is launch day.

That’s a requirement in the way I market a home.

A large portion of the new inventory buyers are going to consider for the weekend comes online around Thursday. That gives them Thursday and Friday to look through the new listings, compare houses, talk with their agent and decide what they’re going to see.

And here’s the part sellers don’t always realize:

The showing starts before the buyer gets to your house.

Before they ever walk through the door, they’ve seen the price. They’ve seen the pictures. They know the location. They’ve compared your house with other listings. They may have saved it, sent it to their spouse or talked about it with their agent.

They’re already asking themselves whether this might be a house they would make an offer on.

That’s why I don’t want to casually throw a listing online whenever it’s ready. I want it entering the market when buyers are building that weekend’s list.

What Professional Marketing Actually Has to Accomplish

The next thing I asked about was photography.

I want bright, professional, wide-angle photography that accurately shows the house and helps buyers understand the space.

But here’s something that’s important to understand:

Good photography doesn’t create value. It reveals value that already exists.

Marketing has a job. It needs to get the right buyers interested enough to walk through the door. That’s it.

Video can help. Social media can help. Open houses can help. Premium listing products can help.

But once motivated buyers have seen the opportunity, more marketing doesn’t magically create another pool of qualified buyers.

The people I care most about are the people who are ready to buy, financially capable of buying and willing to compete when they see the right opportunity.

Marketing gets us their attention. Then we watch what they do.

Your First Weekend Is a Bigger Deal Than You Might Think

I’ve spent a lot of time looking at this because I don’t like telling sellers that something is important simply because that’s what real estate agents have always said.

I wanted to see what actually happened.

I had a study completed using 2,369 MARIS MLS transactions in the St. Louis market.

Among the transactions studied, 1,220 homes went under contract within their first seven days.

And of those first-week sellers, 89% sold at or above their original list price.

For the first-week sellers who sold above list price, the median premium was $21,500 above the original asking price.

The other side of the study is what really gets my attention. The analysis found roughly a 90% chance of missing the market when a property failed to go under contract during that first weekend. Among the price-reduced listings that reached 31 or more days on market, the average price reduction was approximately $40,618. Only about 3% ultimately recovered enough to sell above their original list price.

That’s why I take the first weekend seriously.

It doesn’t mean every house that doesn’t sell immediately is doomed. It means I don’t want to spend the next month ignoring what buyers told us during the period when the listing was newest, buyer attention was strongest and our original pricing strategy was getting its cleanest test.

What 2,100+ Showings Taught Me About Buyer Behavior

There’s another reason I pay so much attention to showings.

In 2024, our team listed nearly 100 homes, generating more than 2,100 showings during the year.

That’s a lot of buyers walking through a lot of houses.

And one pattern became very difficult to ignore:

When the price was right, showings continued to be scheduled and attended until the property went under contract.

That’s important because showing activity is behavior. A buyer has to decide your house is worth their time. They schedule it. They drive there. They walk through it. They’re often giving up the opportunity to see another house during that same period.

So when a properly exposed listing stops generating showings, I want to know why. And when buyers keep showing up but nobody makes an offer, I want to know why that happens too.

Those are two different problems.

Views Aren’t Showings, and Showings Aren’t Offers

This is where we start reading the funnel.

Think about what a buyer does:

View → Save → Schedule → Show → Return → Offer → Contract → Close

Where did yours stop?

If hardly anyone saw the listing, we have an exposure problem worth investigating. If thousands of people saw it but very few scheduled a showing, buyers may have been rejecting the opportunity before ever walking through the door. If buyers scheduled and toured but didn’t offer, that’s different. And if buyers offered but the transaction failed, that’s different again.

This is why simply saying “the house didn’t sell” isn’t a diagnosis. It’s the outcome. We still need to understand how we got there.

Once the Buyer Walks Through the Door, Marketing Takes a Back Seat

This is where I think sellers sometimes get sold the wrong solution.

Once buyers are standing inside your house, they’re not comparing listing photography. They’re not thinking about cookies. They’re not comparing which agent made the better Instagram Reel.

They’re comparing houses and prices.

That’s where two of our biggest variables come together: the house + the price.

And if those two things accomplish nothing else, I want them to accomplish this:

Make the buyer believe the house is worth more than what we’re asking them to pay.

That’s perceived value.

If I’m asking $400,000 and buyers consistently believe the house is worth $370,000, I have a problem. If they think it’s worth about $400,000, I may have a fair price—but not necessarily much urgency. If multiple motivated buyers walk through believing they’re looking at something worth more than $400,000, now I’ve created a reason for them to act.

That’s where competition can begin.

Your House Isn’t Competing Against Your Expectations

One of the questions in the diagnostic asks what buyers could purchase instead for approximately the same money.

That question matters enormously.

Your buyer doesn’t know how much work you’ve put into the house. They don’t know what number you need to walk away with. They don’t know what you paid. And they don’t care what your neighbor sold for three years ago unless that sale helps them understand today’s value.

They’re deciding: What can I buy with this amount of money right now?

Your home doesn’t have to be the best house. It needs to make sense at its price.

Condition Has a Price Too

Renovated and move-in-ready homes are generally among our most desirable properties and ideally command the strongest prices.

But that doesn’t mean renovating is automatically the smartest decision.

Condition is something you can change. Changing it costs money.

Suppose you’re thinking about spending $30,000 getting the house ready to relist. Before you spend it, I want to know: What are we expecting that $30,000 to change? Will it change which buyers consider the property? Will it remove the objection buyers repeatedly identified? Will it materially change the price buyers are willing to pay? Or are we spending $30,000 trying to defend a price that could potentially be corrected with a smaller adjustment?

That’s why the decision isn’t simply: Should I renovate?

It’s: What is the likely economic return from changing the condition compared with changing the price?

Buyer Feedback Matters — But Patterns Matter More

During those thousands of showings, I’ve seen plenty of buyer feedback. Some of it is useful. Some of it isn’t.

One buyer doesn’t like the carpet. That’s an opinion. One buyer thinks the bedrooms are small. That’s an opinion. One buyer thinks the kitchen needs updating. Still an opinion.

But when buyer after buyer independently starts identifying the same problem, I’m listening.

Repeated feedback becomes evidence.

And even then, I want to compare what buyers said with what buyers did.

If someone complains about the kitchen and then writes an offer anyway, that tells me something. If ten buyers mention the kitchen and none of them make an offer, that tells me something else.

Behavior is harder to fake.

An Offer Is More Than Feedback

Then we get to offers.

I think about these differently too.

One offer is an opinion. It’s one buyer telling us what they’re willing to do. That buyer could be aggressive. Conservative. Testing us. Highly motivated. Not very motivated. It’s one data point.

But when two or three independent buyers start arriving at similar numbers, I pay very close attention.

Because now multiple people have walked through the property and put actual money behind their opinion of its value.

Suppose you’re listed at $450,000. One person offers $410,000. I’m not declaring the house worth $410,000.

But what if three unrelated buyers independently land around $420,000–$425,000?

Now I want to understand why. Maybe they’re wrong. Maybe something about the terms changes the analysis. But I’m not going to pretend the information doesn’t exist just because we don’t like the answer.

A Price Reduction Is an Experiment

Another question I asked was whether you reduced your price.

But the more important question was: What happened after you reduced it?

A seller might tell me: “We already lowered the price.”

Okay. What did buyers do?

Did showings increase? Did saves increase? Did a new group of buyers enter the picture? Did you suddenly receive an offer? Or did absolutely nothing change?

A price reduction isn’t proof that you’ve solved the pricing problem. It’s an experiment. Buyer behavior tells us the result.

If You Went Under Contract, Start Somewhere Else

If your house received an offer, went under contract and then failed to close, I’m not automatically starting this conversation with marketing or price.

I’m asking: Where did the contract fail?

Inspection? Appraisal? Financing? Title? A contingency? Something specific to that buyer?

That’s an entirely different diagnosis.

A buyer losing their financing doesn’t prove your house was overpriced. But if multiple buyers discover the same major condition issue and walk away, that’s worth investigating.

A house that couldn’t generate a showing, a house that generated 25 showings without an offer and a house that went under contract in three days before failing during inspection are three completely different situations. They shouldn’t receive the same relaunch plan.

Price, Condition and Marketing Aren’t Equal Levers

These are three things a seller can influence: price, condition, marketing.

But I don’t treat them equally.

Marketing exposes the opportunity. Condition affects what the buyer is actually purchasing. Price is the largest lever because it changes the value proposition itself.

And every lever has a cost. Better marketing costs money. Improving condition costs money. Reducing the price gives up potential gross proceeds. Waiting has a cost too.

So the question isn’t: Which one am I willing to change?

The question is: Which change gives me the strongest reasonable net outcome?

Don’t Chase the Highest Sale Price. Chase the Best Net Outcome.

This distinction matters.

Imagine one strategy produces a $400,000 sale after you spend $30,000 preparing the house. Another produces a $385,000 sale after you spend $5,000.

The first strategy produced the bigger sale price. That doesn’t automatically mean it produced the better financial result.

This is where I want to use actual costs—not vague advice—to help you compare the choices.

How much would the repairs cost? What would it cost to update the house? What would a price adjustment cost you? What evidence do we have that either change will actually affect buyer behavior?

You don’t need the strategy that produces the prettiest number on Zillow after closing. You need the strategy that makes the most economic sense for you.

Your First Listing Wasn’t Useless

This is probably the biggest thing I want you to take away from all of this.

Your house didn’t sell. That sucks.

But the first listing wasn’t useless. It gave us information.

We know whether buyers found it. We know whether they saved it. We know whether they scheduled. We know whether they showed up. We know what they repeatedly said. We know whether anybody came back. We know whether they made offers. And if you went under contract, we know where the transaction stopped.

Don’t throw that information away.

The expensive mistake isn’t that the house didn’t sell the first time. The expensive mistake is putting it back on the market and doing essentially the same thing again without understanding why the first attempt failed.

One St. Louis MLS Detail Before You Relist

There is also a technical issue that gets confused with strategy: days on market.

Under current MARIS rules, an expired, canceled or withdrawn listing needs to remain off market for a full 30 calendar days before a new listing entered on day 31 or later can reset CDOM.

That’s an MLS calculation rule. It doesn’t tell you whether waiting 30 days is the smartest economic decision.

Those are separate questions.

I care much more about this: What will actually be different when your house comes back on the market?

If the answer is nothing except a fresh MLS number, we haven’t solved anything.

So What Should You Do Next?

Go back to your diagnostic result.

Where did the evidence point?

Launch and marketing? Fix the launch.

Not enough showings despite strong exposure? Study the price and the alternatives buyers had.

Plenty of showings but no offers? Look hard at perceived value, condition, competition and repeated buyer feedback.

Considering a price adjustment? Understand when to reduce and why timing matters more than the number.

Multiple offers around similar numbers? Don’t ignore what buyers were collectively telling you.

Contract failed? Diagnose the failure before changing things that may have already been working.

Then put a dollar amount beside your options.

That’s how you move from “Why didn’t my house sell?” to “What is the smartest economic decision I can make before I try again?”

Want Me to Review What Happened?

If you’ve worked through the questions and you still want to sell, you have two options.

George Kindler
George Kindler
Marine Corps Veteran • Licensed Missouri Agent • 13 Years • 250+ Transactions

I’m not selling you a house. I’m showing you how to think about buying or selling a house.

📞 314.435.1087 Send Email About George →

The Closing Pros LLC
Licensed Missouri Real Estate Brokerage
Office: 314-998-4550 · George’s Direct Line: 314.435.1087

MARIS study data cited in this article was derived from 2,369 MARIS MLS transactions in the St. Louis market. The 2,100+ showings reference describes George’s team’s 2024 experience. Market conditions vary. Always consult a licensed agent for professional guidance specific to your property.